Apple: A Readers of MP3 Players Survey - by bas
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Apple is a Readers’ choice for a line production of MP3 players known as all generation of iPods. You may have heard of them. But from some resource which called Cowon America, part of a Korean multimedia giant, scores nearly as high for its players, which generally go by the iAudio moniker. And, radical as this may sound to Apple, a few of the Cowon players are actually compatible with music subscription services, earning the company a Readers’ choice as well. Just a few steps below those two you’ll find Archos, Creative, or iRiver; on the next step, three vendors score particularly poorly: Philips, RCA, and Rio.
For high overall score for Apple is 8.4 out of 10. Apple does have one problem area: quality control. According to readers, 8 percent of its units require repair. Worse, this isn’t just because of older players dying: Apple had a high percentage of units needing repair among its players less than a year old as well.
It’s also interesting to note that Apple’s tech support and repair satisfaction numbers are relatively low compared with the company’s inordinately high scores for desktops and notebooks. With so many PC users buying iPods, this may support the theory that Apple’s desktop and notebook scores are artificially inflated by the anti-Windows crowd. Or maybe not.
Now, last year. What’s favorite MP3 players for you!
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